Update - Complaint About InMotion Hosting

I have an update to my earlier article titled, “The Odd Complaint About InMotion Hosting “.  I’ve been continuing to work for by power through the weekend, and we’ve been making a little bit of progress identifying the potential source of the problem that caused my servers crash throughout the week last week.  Identify the solution has enabled me to see that a good chunk of the issue is not directly related to InMotion Hosting.

The problem that I seem to be having, seems to stem from an incompatibility and the latest version of WordPress 2.3 .3 and some legacy plug-ins that I’ve been using that previously had no difficulties with.  The plug-ins work just fine with older versions of WordPress does seem to be slightly incompatible with the new versions of Word press and essentially are calling on database tables that are no longer in WordPress.  This triggered errors on the domains that were running them and those errors increase the RAM utilization on the servers that I was using.

 

A very helpful person that InMotion Hosting was able to identify this by looking at my error logs.  I could not look at the error logs myself because they have been the lead in for my views and so I was unable to get in and troubleshoot this problem myself.  I’ve no idea how they are logs were deleted but I have a feeling it happened when they did some work on my server and possibly during the reboot process or something.

But the good news is we were able to find some potential source of the problem and since then I have been busy getting updates to the plug-ins that needed them so that I won’t have this problem on my server.

 

The bad news is, I have no way to monitor brand utilization history through my account at InMotion.  I can go and I can take a glance at what the regular location is at any given point in time, but if granules nation is not out of control at that particular point in time (something not happening that would trigger an error at that specific moment) but I cannot see that there’s a problem it is to be fixed still.

 

In defense of InMotion, their service is not include the ability to monitor the RAM on their own servers.  They seem to recommend that I should go out and find software that will do this myself.  I would contend that if I find software like that still not the software that they use in so we are then going to be comparing apples to oranges in their own view will rule the day and possibly shut down the server when I exceed the limits that I’m allowed.  So I still have a small complaint with them in that they don’t provide an answer to this solution is specially as regularization is key to their virtual Private server solutions.  It seems to me that if you’re going to have a metric that you track and bill upon, then you should enable your customers to see what you’re tracking.  It’s somewhat a can to having a cell phone wireless plan without being able to view the minutes that you’ve used yourself on the phone or even on a bill!

So if anyone out there has run into this problem themselves and found some good tracking software to install at the server level (preferably something that’s free), please drop me a comment or an e-mail.  I’d be happy to reference you and provide a link to your own site if you can help me out with this.

 

In the meantime I have to get back to work now that the problem is solved and got a backlog of articles to write and a backlog of websites to create including one that I have no knowledge about all dealing with bodybuilding and some concept known as prohormones.  I’m not a bodybuilder and so I’m going to have to spend a lot of time doing some research on this one to figure out what this is all about. 

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