Archive for November, 2007

Small Businesses lost their Yahoo! Advantage on Cyber Monday

Friday, November 30th, 2007

Conventional wisdom used to hold that if you wanted a reliable web hosting experience for an e-commerce store and you never wanted to worry about band width issues, then you should use Yahoo! web hosting services.

Yahoo-web-hosting-benefits

That conventional wisdom was thrown out on Monday as many of those sites from small electronics resellers to maternity clothes websites lost sales when errors and bandwidth issues prevented customers from making purchases on one of the busiest internet shopping days of the years.

E-commerce shop owners learned a lesson that Podcasters learned a few months back.  Yahoo!’s services are not as reliable as a person might expect from such a large internet company that has been around for over a decade.

 

Small Businesses Using Yahoo! Web Hosting Services Lose Sales on Cyber Monday | Reuters

iPower Upgrading Vdeck

Saturday, November 3rd, 2007

I have a love mostly hate relationship with iPower.  OK, there’s no love there, mostly just a little co-dependence and lots of hate.

Their customer service is some of the worst I have ever experienced (if I do not count at&t, which is most definitely the worst ever in history).

Anyway, they (iPower not at&t) are making an attempt to fix up their system, in what I can only assume is an attempt to improve their system so people will not have to call customer service so much and experience the second worst customer service in the world.

One of these days, I’ll find a way to end my dependence and maybe go through drug rehab or something and get away from iPower, but the time required to do that is currently estimated at 1 month of actual work and 4 months of hold time with iPower and I just don’t have it in me.  I’d rather be water boarded by Dick Cheney.

Painting of Dick Cheney Water Boarding me so that i can avoid ipower customer service